Operations Plan


CategoryTaskResponsible PartySchedule
OverviewRun food truck with pakoras and chai, 3 staff, grandma (festivals), aunt (weekends), me (kitchen help, social media/ads).Team, Grandma, Aunt, MeOngoing
Customer ServiceTake orders/payments (under 5 min), engage customers, monitor feedback, add help on busy days.Cashier, Staff, MeDaily
Food PreparationPrep pakoras/chai daily, restock, maintain equipment (ingredients < 4°C), I assist sometimes.Cook, MeDaily
Cleaning/MaintenanceClean truck/equipment after shifts, contractor checks systems bi-weekly.Staff, ContractorDaily / Bi-weekly
MarketingManage social media, post specials, run bi-weekly ads, occasional flyers.MeOngoing / Bi-weekly
Finance/VendorsFamily accountant tracks finances (30–35% food cost); I handle supplier ties.Family Accountant, MeMonthly / Ongoing
Special DaysGrandma cooks seasonal dishes (festivals), aunt does pakoras (weekends), I help during peaksGrandma, Aunt, MeAs Scheduled